Return & Refund Policy

Last updated: [18;12;2025]

Thank you for shopping with [Auramartify.com]. If you are not completely satisfied with your purchase, we’re here to help.

Returns

You have [30] days from the date you received your item to request a return.

To be eligible for a return:

• The item must be unused, unworn, and in the same condition that you received it

• The item must be in the original packaging

• A receipt or proof of purchase is required

Certain items are non-returnable, including:

• Gift cards

• Downloadable/digital products

• Personal care items (for hygiene reasons)

• Sale or clearance items (if applicable)

How to Start a Return

To initiate a return, contact us at [support@auramartify.com] with your order number and reason for return.
Returns sent without prior approval may not be accepted.

Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• Shipping costs are non-refundable

• We recommend using a trackable shipping service

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or incorrect, contact us within [48 hours] of delivery with photos, and we’ll make it right.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to your original payment method

• Processing time: [5–10 business days], depending on your bank or payment provider

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us.

Late or Missing Refunds

If you haven’t received a refund:

1. Check your bank account again

2. Contact your credit card company

3. Contact your bank

If you’ve done all of this and still haven’t received your refund, please contact us.